Booking Terms & Conditions

Introductory Offers

  • One offer per pupil only
  • Offers apply to complete beginners only
  • We reserve the right to change our introductory offer at any time

Gift Vouchers

  • Introductory offer Christmas gift vouchers are for New Pupils Only. If pupils who are currently learning with us buy these Christmas gift vouchers for their lessons we will not conduct them. We will refund the pupil but a 10% admin fee will apply
  • Gift vouchers are valid for 3 months from the date of purchase. The course of driving lessons must be started within 3 months from the date purchased
  • Gift vouchers can only be redeemed once
  • Gift vouchers that have expired and the lessons have not been taken by the pupil are non-refundable

Block Bookings

  • Please bring your pupil progress card to every lesson so that you driving instructor can complete it
  • Please sign your instructors record sheet at the end of every lesson
  • Block Bookings will remain valid for 6 months from the date purchased
  • The start date of the block booking is the date purchased
  • Block Bookings that have expired and the lessons have not been taken by the pupil are non-refundable
  • If you choose to pay your driving instructor directly for a block of lessons, The Driving School South West will not be held liable for any financial discrepancies between the instructor and pupil

Refunds

  • Refunds are subject to an 10% administration fee of the full purchase price
  • The Driving School South West will not refund for driving lessons taken
  • If the purchase was a Block Bookings all lessons taken will be charged at the current hourly driving lesson rate, the remaining balance will be refunded to the source we took payment from i.e. credit/payment card
  • All driving lessons taken and cancellations with less than 48 hours notice will be charged in full
  • Lessons that are booked with your instructor and the pupil doesn’t arrive for the lesson will be charged the full driving lesson rate

General

All of our vehicles are well maintained and serviced regularly. In the unlikely event that a vehicle breaks down during a driving test, The Driving School South West will not be held liable for the mechanical failure and loss of driving test fee

Lesson Cancellation Policy

  • We require 48 hours notice if you need to cancel or re-schedule your driving lesson, otherwise you will be charged the full driving lesson rate
  • Lessons that are booked with your instructor and the pupil doesn’t arrive for the lesson will be charged the full driving lesson rate

Social Media

We use many different forms of social media platforms to advertise The Driving School south west and spread the word of our pupils driving test success stories. If you are learning with us and you do not want your name and photograph posted on social media please inform you driving instructor. If you have given us consent to post on social media but if for any reason you want a post taken down just contact us and we will remove the post immediately

Privacy Policy

We will NEVER share any of your contact details with anybody else

 

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